Website Confidentiality Agreement
During your visit to this website and your use
of the service through this Site, how the information that we receive regarding
you and the services you request will be used and protected are subject to this
‘’Confidentiality Agreement’’. You hereby accept the conditions stipulated in
this ‘’Confidentiality Agreement’’ when you visit this website and request to
use the services we provide through this Site.
I. Purpose of personal data protection and
processing policy
Until today, data and information of our
customers or potential customers are kept confidential and have never been
shared with third parties by virtue of the sensitivity of our business as Tekirova Şahinler Tur. İnş. ve Tic. A.Ş. (“Queen's Park Tekirova Resort&Spa Hotel”). Personal data protection is our
essential policy. Even before any legal regulation, our company and
subsidiaries had attached a great importance to the confidentiality of personal
data, adopted as a working principle and gave working instructions to the
employees in compliance with this principle. As “Queen's Park Tekirova Resort&Spa Hotel”,
we undertake to adhere to all responsibilities of Privacy Act. The principle of
our companies to protect personal data also covers our subsidiaries.
II. Scope and change of personal data
protection and implementation policy
This Policy prepared by our Company has been
regulated in accordance with “Law on Protection of Personal Data” no. 6698
(“KVKK”). The Law has entered into force with all of its provisions as of
today. The data received with your consent or pursuant to the other regulations
as per to the Law shall be used to make our service more quality and to improve
our services and quality policy. Again, some of the data we obtain are removed
from the scope of personal data and anonymized. These data are used for
statistical purposes and not subject to the enforcement of Law and our Policy. “Personal
Data Protection and Implementation Policy of “Queen's Park Tekirova Resort&Spa Hotel” aims
and regulates the protection of the data which are automatically obtained from
our customers, potential customers, employees and the customers and employees
of the companies in cooperation with us for solution partnership and the other
parties.
Our company reserves the right to change our
Policy and Regulation – provided to comply with the Law and protect the
personal data in a better way.
III. General principles on processing of the
personal data
a) Being in compliance with the law and good
faith: “Queen's Park Tekirova Resort&Spa Hotel” questions the source of the data it
collects or sent by other companies and attaches importance to handling these
in compliance with the law and good faith. Within this framework, it warns and
notifies the third parties (agencies and other intermediary firms) that sell
the services provided by “Queen's Park Tekirova Resort&Spa Hotel” to protect the
personal data.
b) Being accurate and up to date, if necessary: “Queen's Park Tekirova Resort&Spa Hotel” attaches importance to the accuracy of all of the
data kept within the organization, to the fact that they don’t include any
misinformation and that personal data are updated only if the changes are
notified.
c) Being processed for specified, explicit, and
legitimate purposes: “Queen's Park Tekirova Resort&Spa Hotel” processes the data
limited to the services and purposes for which consent of the persons are taken
during the services. It shall not process, use and make use of the data out of
business purposes.
d) Being relevant, limited and proportionate to
the purposes for which data are processed: “Queen's Park Tekirova Resort&Spa Hotel”
uses the data only for processing purposes and to the extent what the service
requires.
e) Being stored only for the time designated by
relevant legislation or necessitated by the purpose for which data are
collected: “Queen's Park Tekirova Resort&Spa Hotel” keeps the contractual data as long
as it’s required by the commercial and taxation law as well as the periods of
conflicts of law. Nevertheless, it shall delete or anonymize the data in case
the reasons necessitating their processing cease to exist.
It’s crucial to state that whether “Queen's Park Tekirova Resort&Spa Hotel” collects or processes the data by one’s will or in
compliance with the law, the abovementioned provisions shall apply anyhow.
You shall have the following rights pursuant to
Article 11 of Law on Protection of Personal Data. A separate application shall
be prepared by “Queen's Park Tekirova Resort&Spa Hotel” for you to facilitate your
related rights.
The persons whose personal data have been
processed may apply to our official announced on our website by “Queen's Park Tekirova Resort&Spa Hotel” and shall be entitled to;
a) Learn whether or not your personal data have
been processed,
b) Request information as to processing if your
data have been processed,
c) Learn the purpose of processing of the
personal data and whether data are used in accordance with their purpose,
ç) Know the third parties in the country or
abroad to whom personal data have been transferred,
d) Request rectification in case personal data
are processed incompletely or inaccurately,
e) Request deletion or destruction of personal
data within the framework of the conditions set forth under article 7,
f) Request notification of the operations made
as per clauses (d) and (e) to third parties to whom personal data have been
transferred,
g) Object to occurrence of any result that is to
your detriment by means of analysis of personal data exclusively through
automated systems,
h) Request compensation for the damages in case
the person incurs damages due to unlawful processing of personal data.
As “Queen's Park Tekirova Resort&Spa Hotel”, we respect
to these rights.
Maximum Savings Policy/Scrimping Policy
Pursuant to our policy called as maximum savings
policy or scrimping policy, the data received by “Queen's Park Tekirova Resort&Spa Hotel” are processed into the system as required. Thus, which data we will
collect shall be determined according to the purpose. Unnecessary data shall
not be collected. Other data submitted to our company are transferred to the
information system of the company in the same way. Redundant information is not
stored in the system, they are deleted or anonymized. These data may be used
for statistical purposes. Health data among the special quality data are only
kept in the system to provide better service to the customers and to protect
their health.
Deletion of personal Data
When the retention period necessitated by the
Law expires, judicial procedures are completed or other requirements no longer
exists, these data shall be deleted, removed or anonymized automatically, by
the company or upon the request of the relevant person.
Accuracy and Currency of Data
The data within the body of “Queen's Park Tekirova Resort&Spa Hotel” are processed as declared by the relevant persons as a rule. “Queen's Park Tekirova Resort&Spa Hotel” is not obliged to check up on the accuracy of the
data declared by the customers or the persons in touch with “Queen's Park Tekirova Resort&Spa Hotel” and it’s also contrary to the Laws and our working principles.
The declared data are regarded as correct and accurate. The principle of
accuracy and currency of personal data has also been adopted by “Queen's Park Tekirova Resort&Spa Hotel”. The personal data processed upon the request of the
relevant person or from official documents that are submitted to our company
are updated. Necessary precautions are taken for this purpose.
Confidentiality and data security
Personal data are confidential and “Tekirova Şahinler Turizm Tic.İnş.AŞ.” obeys the rule of confidentiality. Only authorized persons
shall access the personal data. All necessary technical and administrative
measures are taken to protect the personal data collected by “Queen's Park Tekirova Resort&Spa Hotel” and to prevent the damage on our customers and potential
customers. Within this framework, it shall be ensured that the software
complies with the standards, third parties are selected with caution and data
protection policy is observed within the company.
IV. Purpose of data processing
Collection and processing of personal data by “Queen's Park Tekirova Resort&Spa Hotel” shall be executed in line with the purposes
stipulated in the letter of clarification. The data are collected and processed
to draw up contracts and provide better services to the customers.
V. Data of customer, potential customer and
business and solution partners
Collection and processing of data for
contractual relationship
In case of a contractual relationship with our
customers and potential customers, the collected personal data may be used
without the approval of the customers. However, this use shall be for the
purpose of the contract. The data shall be used for better execution of the
contract and as required by the services and updated, if necessary, by
contacting the customers. Nevertheless, the data provided to us by our
potential customers shall be processed to easier and more quality services
later. These data shall be deleted upon requests in case of lack of any
contractual relationship.
Data of Business and Solution Partners
“Queen's Park Tekirova Resort&Spa Hotel” adopts as a
principle to act in compliance with the laws when exchanging the data both with
business and solution partners. The data are shared with the business and
solution partners with the understanding of data confidentiality and as
required by the services and it’s definitely ensured that these parties take
measures regarding the data security.
Data processing for advertisement purposes
Electronic messages for advertisement purposes
can only be sent to the persons with prior consent in compliance with the Law
on the Regulation of E-Commerce and the Law on Commercial Communication and
Commercial Electronic Messages. An explicit consent of the person is required
to send advertisements. “Queen's Park Tekirova Resort&Spa Hotel” obeys the details of
‘’the consent’’ specified in the same legislation. The consent to be obtained
should cover all commercial electronic messages that are sent to the electronic
communication addresses of the recipients to promote and market the goods and
services of the company, to promote the business or to increase the recognition
level of the company with contents including greetings and wishes. This consent
may be obtained via any electronic communication channel or at physical medium
in written. The important thing is to obtain the declaration of the recipient
that he/she accepts to receive commercial electronic messages and to have
his/her full name and electronic communication address.
Data processing due to legal obligations of
the company or being stipulated explicitly in the Law
Personal data may be processed without prior
consent when it’s stipulated explicitly in the relevant legislation or to
fulfill a legal obligation specified in the legislation. Type and scope of the
data processes are required for data processing activity that is permitted by
the Laws and they should comply with the relevant legal provisions.
Data processing of the company
Personal data may be processed pursuant to the legal
purposes and the services of the company. However, the data shall not be used
for services contrary to the laws under any circumstances.
Processing of special quality data
Pursuant to the Law, race, ethnic origin,
political opinion, philosophical belief, religion, sect or other beliefs,
clothes, membership of association, foundation or union, health, sexual choice,
juridical sentence and data regarding safety measures and biometric and genetic
data are among the special quality data. “Queen's Park Tekirova Resort&Spa Hotel” also
takes adequate measures determined by the Board for the processing of special
quality data.
“Queen's Park Tekirova Resort&Spa Hotel” may process
the special quality data only for the corresponding purposes to provide better
services.
Data processed with automatic systems
“Queen's Park Tekirova Resort&Spa Hotel” acts in
compliance with the Law for data processed with automatic systems. The
information obtained from these data without the explicit consent of the
persons shall not be used against the person. However, “Queen's Park Tekirova Resort&Spa Hotel” may take decisions regarding the persons that it will perform
process by using the data within the system.
User Information and Internet
In case of the collection, processing and use of
personal data on the websites and other systems or applications belonging to
Tekirova Şahinler Turizm Tic.İnş.AŞ. and Queen's Park Tekirova Resort&Spa Hotel, the related persons shall be informed about the privacy
statement and cookies if needed. Users shall be informed about our applications
on our websites. Personal data shall be processed as per the law.
We kindly submit the below mentioned information about the cookies that we use/will use on our pages when you visit our website.
Google (analytics, doubleclick)
Purpose of Use of Cookies : Measurement Advertisement In-site optimization
Type of Cookies : Functional and analytic cookies Commercial cookies
Facebook
Purpose of Use of Cookies : Advertisement
Type of Cookies : Commercial cookies
Insider
Purpose of Use of Cookies : Measurement Advertisement In-site optimization
Type of Cookies : Functional and analytic cookies Commercial cookies
Hotjar
Purpose of Use of Cookies : Measurement In-site optimization Functional and analytic cookies
Type of Cookies : Commercial cookies
3rd party companies (criteo, rtbhouse)
Purpose of Use of Cookies : Advertisement
Type of Cookies : Functional and analytic cookies Commercial cookies
Functional and Analytic cookies
Cookies includes the data about reminding your choices, using website
effectively, optimizing the website so as to answer the demands of the user and
how the visitors use the website. By qualification, these kinds of cookies may
consist of personal information such as user name.
Third Party Cookies
Websites/mobile applications/mobile websites
belonging to Tekirova Şahinler Turizm Tic.İnş.AŞ. and Queen's Park Tekirova Resort&Spa Hotel works with third party reliable and known
advertisement providers Third party service providers place their own cookies
to offer advertisements special to you. The cookies placed by third party
collect, process the surfing information of the visitors on the websites and
analyze them according to the ways of use.
Commercial cookies
Commercial cookies serve to offer the
product/content with similar qualifications and enhance your usage experience
by providing a developed and customized advertisement portfolio according to
your fields of interest and choices. The holdup time of the session, permanent,
functional and analytic and commercial cookies on the background is about 2
(two) months and the required settings can be done by browser settings. The
removal operation, one of the settings, can be changed by means of the
browser.
How to clear cookies?
Many browsers are adjusted automatically to
accept and use the cookies as of the first installment of your computer. You
are allowed to block the cookies or to be warned about the cookies by using
help or setting menus of your browser. You can take advantage of the
instruction or help option screens of your browser to obtain further information
about the various methods of managing cookies or regulate the settings of your
browser.
VI. Data of our employees
Processing of the data for business relations
Personal data of the employees
may be processed without obtaining consent to the extent of requirements of
health insurance and business relations. However, “Queen's Park Tekirova Resort&Spa Hotel” hereby undertakes the protection and confidentiality of the data of
the employees.
Processing as per Legal Obligations
“Queen's Park Tekirova Resort&Spa Hotel” may also
processes the personal data of the employees without obtaining a separate
consent to fulfill a legal obligation stipulated in the legislation or in case
it’s explicitly specified in the legislation. This case is limited to the
obligations arising from the Law.
Processing in Favor of the Employees
“Queen's Park Tekirova Resort&Spa Hotel” may process the
personal data without obtaining the consent for the procedures in favor of
company employees like private health insurances. For the disputes arising from
the business relations, “Queen's Park Tekirova Resort&Spa Hotel” may also process the
data of the employees.
Processing of special quality data
Pursuant to the Law, race, ethnic origin,
political opinion, philosophical belief, religion, sect or other beliefs,
clothes, membership of association, foundation or union, health, sexual choice,
juridical sentence and data regarding safety measures and biometric and genetic
data are among the special quality data. Besides the consent of the relevant
person, “Queen's Park Tekirova Resort&Spa Hotel” also takes adequate measures
determined by the Board for the processing of special quality data. Special
quality data may be processed limited to and related to the cases permitted by
the Law without the consent of the person. The quality data obtained from the
employees shall only be used for the corresponding purpose to allow them to
benefit from the insurance and health services.
Data processed with automatic systems
The data processed regarding the employees with
automatic systems may be used for in-house promotions and performance
assessments. The employees reserve the right to appeal to the results against
them and they should perform this process in compliance with the internal
procedures. Appeals of the employees shall be evaluated again within the
company.
Telecommunication and internet
The computers, telephone, e-mail and other
applications allocated to the employees within the company shall only be used
for business purposes. The employee cannot use any of these means allocated to
himself/herself by the company for private purposes or communication. The
company may control and monitor the data on these means. The employee
undertakes not to keep any data or information apart from the business purposes
on the computer, telephones or other means allocated to himself/herself as of
his/her employment date.
VII. Transferring of the personal data
domestically and internationally
Personal data may be shared with business and
solution partners and “Queen's Park Tekirova Resort&Spa Hotel” subsidiaries for the purpose of providing the
services by “Queen's Park Tekirova Resort&Spa Hotel”.
“Queen's Park Tekirova Resort&Spa Hotel” will be
entitled to transfer the personal data for certain purposes to the following
person and institutions;
» Business partners of “Queen's Park Tekirova Resort&Spa Hotel” limited to the purpose of execution of the aims of the establishment
of the business partnership,
» The suppliers of “Queen's Park Tekirova Resort&Spa Hotel” to the extent of providing the necessary services by our company to
fulfill its commercial activities and procured by the supplier as external
sources,
» Solution partners of “Queen's Park Tekirova Resort&Spa Hotel” limited to ensuring the execution of the commercial activities which
require the participation of the affiliates of the company,
» Subsidiaries of “Queen's Park Tekirova Resort&Spa Hotel”.
“Queen's Park Tekirova Resort&Spa Hotel” is authorized
to transfer the personal data domestically and internationally within the
conditions determined by the Board and in compliance with the other provisions
in the Law and depending on the consent of the person.
VIII. Rights of the relevant person
“Queen's Park Tekirova Resort&Spa Hotel” hereby agrees
that the relevant person must provide his/her consent before processing the
data within the scope of the Law and he/she reserves the right to determine the
destiny of the data after the data is processed.
Regarding the personal data, the relevant
persons holds the right to do the following by applying to our official announced
on the web page by “Queen's Park Tekirova Resort&Spa Hotel”;
a) To be informed whether his/her personal data
are processed or not,
b) To request information if the personal data
are processed,
c) To learn the purpose of processing the
personal data and whether the data are used for the corresponding purposes,
ç) To get information on the third parties to
whom the personal data are transferred in the country and abroad,
d) In case the personal data are processed
incompletely or inaccurately, to request the correction,
e) To request that personal data are deleted or
removed within the framework of the conditions stipulated in article 7,
f) To request that the processes performed as
per clause (d) and (e) are notified to the third parties to whom the personal
data are transferred,
g) To appeal to the negative results against
himself/herself arising from the analysis of the data processed exclusively
through the automatic systems,
ğ) In case the personal data are damaged due to
the processing of the data contrary to the Law, to request that the damages are
indemnified.
Nevertheless, the persons don’t reserve any
right on the anonymized data within the company. “Queen's Park Tekirova Resort&Spa Hotel” may share the personal data as required by a juridical function or
governmental authority as per the business and contractual relationship.
The owners of the personal data shall submit
their requests regarding the above-mentioned rights to the following contact
address by completely filling out and putting their wet signatures on the
application form given at www.queensparkresort.com, the official website of the
company, through registered letter with return receipt with the copies of their
identity cards (only front page for birth certificate). The applications shall
be replied within the shortest time according to the content of the application
ow within 30 days at the latest after the delivery to the company. You need to
apply with registered letter with return receipt. Besides, only the questions
about you shall be replied and any applications made regarding your spouse,
relative or friends shall not be accepted. “Queen's Park Tekirova Resort&Spa Hotel”
can only request information and document from the application holders.
IX. Confidentiality Principle
The data of the employees and other persons
within “Queen's Park Tekirova Resort&Spa Hotel” are confidential. Nobody can use,
copy, reproduce, transfer these data for other purposes apart from the business
purposes.
X. Process security
All necessary technical and administrative
measures are taken to protect the personal data received by “Queen's Park Tekirova Resort&Spa Hotel” and to prevent the retention of them by unauthorized persons
and to prevent the damage on our customers and potential customers. Within this
framework, it’s ensured that the software complies with the standards, third
parties are selected with care and data protection policy is followed within
the company.
XI. Inspection
“Queen's Park Tekirova Resort&Spa Hotel” carries out
the internal and external inspections for protection of the personal data.
XII. Notification of Violations
“Queen's Park Tekirova Resort&Spa Hotel” shall
immediately act to remedy the violations in case a violation of personal data
is notified. It shall mitigate or indemnify the damage of the relevant person.
In case the personal data are obtained by the unauthorized persons, this case
should be immediately notified to the Board of Personal Data Protection.
Regarding the notification of the violations,
you can also make an application as per the procedures provided at http://www.queensparkresort.com/eng/kvkk.html
Requests made pursuant to the Act on the Protection of Personal Data
As announced on http://www.queensparkresort.com/eng/kvkk.html to put your application into process, please complete the form on the websites, attach a copy of your identity card, and send it to the address written on the form via registered mail.
The rights concerning personal data will only be used for one's own data. Requests regarding the personal data of others will not be taken into consideration. Forms without identity card photocopies will not be taken into consideration. Please be informed that even if data deletion requests are fulfilled, we are required to share data with the authorities if requested.
Click for application form
Contact
You can contact us for further questions on the confidentiality agreement by using the following contact information.
Queen's Park Tekirova Resort&Spa Hotel & Queen's Park Tekirova Resort&Spa Hotel
Sales and Marketing (Head Office)
Tekirova Mah.7024 sk.No:2
Kemer - Antalya - TURKEY